Analyzing Employment Dispute Resolution in the UAE: A Case Study

Employment disputes are an inevitable part of any labor market, especially in a dynamic environment like the UAE
November 22, 2024 by
Kavitha Panicker

This article explores a recent decision by the Labor Court regarding a dispute involving a company in the catering sector and one of its employees, N.B. The case highlights the complexities of employee rights, termination settlements, and compensation claims within the UAE labor law framework. The court's decision offers significant insight into the interpretation of employment agreements and obligations of both employers and employees.

Background

The dispute arose when N.B., the claimant, filed a lawsuit against her former employer, a catering company (referred to here as E.F.C.). The dispute centered on claims related to unpaid salaries, end-of-service benefits, and compensation for wrongful termination. N.B. alleged that  E.F.C. failed to pay her due salaries and other benefits as stipulated in her employment contract.

The initial court judgment dismissed N.B.’s claims, concluding that the employer had fulfilled its obligations under the employment contract. However, N.B. appealed this decision, asserting that her entitlements, including unpaid wages, severance pay, and compensation for wrongful termination, had not been properly addressed by the lower court.

The Grounds of Appeal

The main issues raised in the appeal were whether E.F.C. had failed to provide the mandatory In contrast,  E.F.C. contended that all dues had been settled in accordance with UAE labor law. They argued that N.B.’s termination was conducted legally, citing her failure to comply end-of-service benefits and whether the termination of N.B.’s employment was lawful. N.B. argued that she was entitled to compensation for unjust dismissal, unpaid leave compensation, and severance benefits based on her tenure with the company.

with contractual requirements and disciplinary issues as grounds for termination. The lower court's decision was primarily based on the company’s claim that they had complied with the terms of the employment contract.

The Court's Consideration of Evidence

Upon review, the appellate court carefully examined the employment contract, payroll records, and communication between N.B.. and E.F.C. The court found discrepancies in the employer’s records, particularly concerning the calculation of end-of-service benefits and unpaid wages. It was noted that N.B. had been denied her rightful compensation for accrued leave and other benefits as required under the UAE labor law.

Furthermore, the court determined that the employer had not followed the proper procedure for termination. The court emphasized the importance of providing written notice and adhering to fair practices in line with labor regulations before terminating an employee’s contract. The absence of adequate warning and failure to comply with labor law provisions led the appellate court to question the legality of the termination.

Key Legal Issues Addressed

  • End-of-Service Benefits: The court evaluated whether N.B. was entitled to severance pay and other benefits. It concluded that  E.F.C. had failed to accurately calculate and pay these entitlements, leading to a violation of labor law provisions.
  • Wrongful Termination: The court reviewed the process of N.’s dismissal, focusing on whether it adhered to the legal requirements for terminating employment in the UAE. The ruling highlighted the lack of proper notice and procedural adherence by the employer.
  • Unpaid Salaries and Leave Compensation: The court also addressed the issue of unpaid wages and compensation for unused leave, finding that N.B. was owed additional amounts that had not been settled by E.F.C.

The Final Judgment

The appellate court ruled in favor of N.B., overturning the lower court's decision. It was concluded that E.F.C. had not only failed to provide the mandatory end-of-service benefits but also unlawfully terminated N.B. without sufficient notice or just cause. The court ordered E.F.C. to compensate N.B. for unpaid salaries, severance pay, and damages for wrongful termination, amounting to AED 103,690.

Conclusion

This case underscores the critical importance of adhering to employment contracts and the UAE labor law, especially regarding employee termination and compensation. Employers must ensure that they comply with all procedural requirements and provide fair treatment to avoid legal disputes. The judgment serves as a reminder that the UAE labor courts are committed to protecting employee rights and ensuring fair compensation for wrongful acts by employers.

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